Christmas cards

Ok so I tried for 3 days to get my cards printed out correctly. I did the print preview but it didn't print like that. It cut the side off. So, the 2nd time the guy had a couple of solutions. He could sell them to me half price....why would I want cut off cards? Or I could choose from their premade templates instead. Why would I spend all that time designing it myself and then get a premade one? So I said "here's what we're going to do. I'm not paying for these, I'm going to return the other set, and I'll go home and adjust the size to make it work." So I did. I went in yesterday and the lady called the manager who told me thst they printed correctly this time but they couldn't sell them to me without a copyright release!!! I was about to punch her. I asked why and she said because they were made by portfam.com......why would I put the website that made my cards in the middle of the card??? I told her that was my website. Then she said I still needed one because the pictures were professionally taken. I told her I took them and she gave me a look so finally I was like "I take pictures professionally and happen to have a backdrop at home!" So, they let me buy them but I had to sign a release. And I didn't get enough so I have to go back today!!!! grrr.